Know what triggers strong emotions and how they affect our actions. Reflect on why strong feelings arose. Know your strengths and weaknesses, and believe in your ability to handle things. Be careful and thoughtful in what you do. Openly admit mistakes and look to do better. Adapt to changing situations. Take initiative to improve. Stay hopeful in setbacks. Listen to others and try to understand them. Care for others and understand the vibe. Develop others and call out their strengths. Communicate an inspiring vision to others and lead by example. Address conflict openly and maturely, looking for win-win solutions. Cooperate and encourage others!